Posts Tagged ‘error messages’

Disconnects

November 17, 2013

It’s odd how easily what seems like a simple communication can be misunderstood. I received a spread sheet from one of the higher ups at my new job with a label of “Staffing and Skill Set”. It only listed two of the six areas in which I have skills. I replied with a query regarding why my other four skill areas were not shown. Then from a co-worker I heard that the spread sheet is meant to indicate the areas of specialty to which we are being assigned. OK. Those two are fine with me. I replied to the emailed spread sheet with that acknowledgement, only to learn from my manager that the sheet was indeed meant to cover all our skills. Full circle, confirming a gap in communication.

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This morning I tried to complete online registration for the 401(K) I’m eligible to participate in, through my new employment. The managing company’s form kept giving me error messages related to the amount of contribution I wished to make, although the money is already being deducted from my check in accord with a paper application I completed through my employer’s Human Resources office. The online form doesn’t provide options for non-traditional contributors like me, who are not restricted in size of contribution, due to already being over retirement age. Nor is there any way to communicate this information without waiting until next week to call and – presumably after punching lots of irrelevant buttons – hopefully reach a person with whom I can talk through my situation.

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Last week, I joined a group of my classmates (all career women, all aged early 40s and up) in the bar area of the hotel where we are housed during orientation. We were taking advantage of the free drink per person, and light snacks, offered by hotel management as a thank you for our extended stay. That evening was our last together, at the end of our five weeks of orientation, before we dispersed back across the state, to work from home.

We progressed from drinks to dinner, and from talk about our training and upcoming new responsibilities to more personal sharing of events in our lives. Unaccustomed to this sort of socializing, I mostly listened – and laughed at some of the wryly told stories. Young teen offspring wanting tattoos led to the revelation that the person we all thought least likely to have one actually had three. She showed them to us, discretely – breast, hip and lower back. Another woman stood to reveal her numerous decorations on legs, arms, neck, lower back – and one that remained hidden because she said she couldn’t reveal it without stripping off her top.

She did not hesitate, however, to offer up her (clothed) chest for “a feel” of her saline implant breasts in response to a query from the woman sitting next to her, who recently underwent a double mastectomy.

At this point, we became aware of the lone male in our vicinity (by that time the only other patron in the area) whose attention was fiercely glued to his smart phone. He appeared to be in his 50s, muscularly well-built and attractive, grimly determined to ignore the behavior of our cheerfully frank and laughing group. We did, briefly, consider inviting him to join us. Embarrassing? To him, or to us? No, just funny – and a reversal of experiences we have all had, being professional women who occasionally go alone into predominantly male environments.

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Direct deposit of pay is mandated in my new work environment. I expected to receive a pay stub, or some similar accounting of the allocation of my money, when the disbursement was made, but so far nothing has arrived. Maybe there’s a place within “my” portion of the employer’s website to find this data, but if so I haven’t been introduced to it yet. It is, for me, a singularly uncomfortable feeling that changes are being made to my bank account virtually without my knowledge. A lifetime of instruction on the importance of being in control of my financial status is totally undermined by processes that seem designed to “go behind my back” and wrest that control away from me.

Communication is connection.
A feeling of connection is important to emotional well-being.
Why then is so much of everyday experience so disconnected, misinterpreted, overlooked, or ignored?

ERRor, ErroR, ERroR, ErrOR


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