Posts Tagged ‘technology’

Voicing It

January 17, 2023

I am finding that the different free voice to text options currently available to me differ rather significantly. The app built into my Samsung Android phone works very nicely for text messages with few errors and little need for me to make corrections. The Google Docs app that I’m using to create this blog post persistently does not capitalize after a period. I don’t know why. I have yet to find any settings options that would let me instruct the software to capitalize after a period. Fun and games in the new to me world of tech. (new paragraph) That didn’t work either,

So I stopped dictating and edited including starting a new paragraph. I wonder if the length of pause in my dictation following a period is what triggers a capital? I just tried it. Now I need to try it without starting a sentence with I that does regularly get capitalized. Didn’t work.  nonetheless the software does reduce demands on my very painful right arm which is what has led me to try to learn a different way of creating posts. I am very aware that my thoughts flow much more smoothly directly from my brain through my fingers to the keyboard. Stopping to monitor how the software is performing impedes my thought process. One more challenge associated with the ills of aging that I am trying to appreciate as a nudge into continued engagement with an uncertain future.

 In the larger scheme of things I am very fortunate with little to complain about and much to be grateful for. Overall I still have good health and my lowest energy down days are not so severe as to prevent me from accomplishing at least the basics of my everyday routines. Also, those more serious down days are relatively infrequent or at least spaced out and not piled one after the other to the point that undone tasks stare at me and guilt trip me. 

However tedious and somewhat unsatisfactory this voice to text software is, it is nonetheless a gift that I am grateful for as it does allow me to keep to my commitment to myself to resume reasonably regular posts. the difference in how my brain functions, speaking rather than writing, is something to explore. (I just had to stop dictating and correct text that for unknown reasons began appearing in italics). I am reasonably certain that if I need to continue primarily doing voice to text writing I will want to find a program that functions more smoothly.   ( Once again the italics appeared for no apparent reason.)

I think maybe the auto save somehow triggers the switch to italics. At least that seems to be a possibility. I don’t have a lot of patience this morning to play with the software but I did want to put something up on my blog to at least indicate that I am committed to resuming somewhat regular communication and posts. I hope that by the next go round I will have better command of the software and be able to actually reflect on things rather than just report on them. In the meantime I wish all my readers and followers good days and good inner connection.

Telephone-itis

April 14, 2020

I am discovering a curious disadvantage to what generally would be considered an advantaged upbringing. Or maybe the disadvantage is only the result of still working at an old enough age to have grown without phones? When I was small, in D.C. before we went overseas, there was a phone in the house – a 4 party line that my parents instructed me was never to be used except for a true crisis, like the house was on fire (and I the child was alone) so lady bug, lady bug, fly away home. I don’t remember which sort of ring meant the call was for my parents, only that our phone number was a Woodley followed by 5 numbers. I have no recollection of ever doing anything with the phone but answering it when my mother called out to me to do so because she was too far away to get to it in time. I was taught to say “hello, please wait until my mother comes” and then to be still.

By the time I was twelve, we went overseas to Vietnam, and again there was no phone for general use, only a connection to my father’s office at the Embassy, so he could be reached urgently if necessary. My parents did occasionally receive or issue an invitation by phone, but I was again constrained not to consider the instrument as available to me. Moving on to Paris when I turned 15, the rules changed only slightly.  The phone in our apartment could be used to arrange to meet a friend, or to pass along a message from my mother to my father at work, but calls were charged by the minute so brevity was essential. 

College meant dorm life, one pay phone at the end of the hall shared by 35 girls. Again brevity was mandated. So it wasn’t until after graduation and marriage that I actually had access to a phone, in my home, for every day communication. Needless to say, by that point, “hanging on the phone talking endlessly with friends” was absolutely NOT my pattern. Throughout my life and to this day I think of the phone as a basic tool for brief, essential communication, period.

I carry a cell phone, I have learned to text and in fact prefer texting to talking much of the time. Not sure why – something to do with having come to think of myself as a writer?

Anyway, that is the background against which the changes to my already-work-from-home-job have brought me up against a hard truth. No longer able to visit my clients for their many mandated assessments, having instead to complete two hour evaluations by phone, has turned what was the most enjoyable aspect of my work into the most onerous of tasks. Further, it has pushed me so far away from any other phone conversation that I find I am avoiding talking with friends whom I normally do connect with on the phone. 

Sad.

And troubling, in that I am left feeling like a failure as a friend, in these stressful and isolating times. I know some of the people with whom I was accustomed to having a reasonably long phone chat every couple of weeks need that interaction now more than before. I want to be a caring friend, not one who disappears when times get hard. Yet after a long work day spent largely on the phone, I so crave silence and freedom from the disembodied voice, that I don’t even listen to video clips embedded in the news. If I can’t read it, the information will not reach me.

Needless to say I don’t bother with podcasts. I have on a few occasions of long solo car trips listened to a talking book to keep me attentive. Otherwise I do not use that form of entertainment. At the end of my work days now, I mostly crave and seek silence, which I can fortunately have at home. Reading a novel, playing solitaire, cooking, going for a walk across our property, these are my activities.

They do not require talking, most especially not talking on a phone.

If you, reading this, are one of the people who is missing calls from me, please accept my apology for my incapacity. Know that you are in my thoughts. Email me, or text me, and I will reply. And know also, that once I can do my work as face to face visits with my clients, reducing my use of the work phone back to its pre-Covid level, I will once more enjoy chatting with you.

Conspiracy Theory???

September 16, 2019

A recent conversation about obtaining certificates in two different specialties (purchasing and project management) brought me to consideration of how divisive/divided everything is at present. Not just red and blue states, old style versus Trumpian Republicans, moderate versus liberal Democrats, but education programs and goals, job descriptions, conditions for social club membership… everything I look around at seems defined by exclusion. I find myself wondering whether there is some malign intent of the “divide and conquer” variety behind our present social condition?

When and how did it become unacceptable to be a generalist, taught how to think, reason, research and learn in any area one wished to apply those skills to? When and how did society shift to requiring that one have a one year LPN with but minimal work experience, to do utilization review, while a social work M.A. and 20 years experience qualifying people for the programs under review does not meet the minimum requirement to be interviewed for a reviewer position? Why does a B.A. in OSHA and Safety Management not obviate the need, listed in a job a description, to also hold a certificate of completion of a duplicative 20 hour OSHA course?

It almost seems that we have arrived at the intended outcome of an active conspiracy to manipulate and control large swaths of society by insidiously suggesting that not only are “some more equal than others” but that the “more equal” class is virtually closed off. No one may join it except perhaps through a narrow path, intentionally ill defined and held secret. Any “others” who try to become part of the exclusive, dominating class are apt to be investigated and attacked at the behest of the original cabal. 

Have the various tech giants done anything differently than the railroad and mining and other robber barons of earlier centuries? Are our community ethics so much more refined now, that we think we can no longer tolerate a morality that has prevailed for centuries? Or are the conspirators in action here too, quietly moving to keep their ranks pure?

No, I don’t really believe there is a conspiracy at work – but there certainly has been a change in values, an ever expanding emphasis on specialization and diminishing of respect for what used to be called a Renaissance mind. At the same time, our society – and a good many others around the world – have become much more fractured, partisan, intolerant. While I doubt this outcome is the intent of a controlling cabal, I do think there is a direct correlation between the narrowing of fields of learning and the splintering of society.

What may have started as a well-intentioned effort to help students prepare for jobs and careers by specializing in areas where workers were needed seems to have morphed into a misguided focus on defending the ranks by excluding as many “others” as possible. Is the tendency to define “us” as “not them” so deeply rooted in the human psyche that as exclusion by race or gender was legislated away, other less obvious criteria for separating “the wheat from the chaff” were written into the marketplace, the workplace, the country club and our living spaces?

A neighbor described to me the co-housing arrangement her son just moved into in Los Angeles. He had to apply and be accepted into a group of artists (generic term, they are painters and actors and musicians or, as in his case, models) to rent his cell-sized pod and share kitchen, living room, studios, and other amenities including a recording studio. The young man is biracial, vegan, well educated and has been working as a professional model for several years. The co-housing rent is half what he would have to pay for an efficiency apartment, and thus a really good arrangement for someone just starting out in L.A. He did comment to his mother, my neighbor, that he’d try to hunt up “some science types” to hang out with, to balance what would otherwise be a rather unitary social scene. Co-housing is a fine concept. Why does it have to be implemented in such an exclusionary way?

A student at the nearby United World College asked me for guidance on what to expect and how to conduct herself during a project she would be conducting at the local detention center. She knew I had taught in the New Mexico Penitentiary years ago, and might have insight into prisoner mentality. We discussed the challenge of being “human” enough to connect with the prisoners without becoming vulnerable to being manipulated. We also talked about how prison culture had been altered with the advent of gangs. What historically was a value system somewhat like the stereotype of the old West, with one’s word being one’s bond, has shifted to allegiance to one’s gang affiliation, with it being perfectly acceptable to lie in support of the aims of that group. I could not resist drawing a parallel to politics of today, with allegiance to one’s political party being expected to take precedence over integrity, precedent, and even the law and the Constitution. Yet another instance of the we/they divide which makes “cross party negotiation” equivalent to betrayal.

No, I don’t really believe there is a cabal whose conscious intent has been to fracture society and our nation – but yet I cannot ignore the seeming evidence that SOMETHING has produced a shift in values that I find deeply disheartening, downright fearsome, and needing to be pointed out and combated.

Are there other generalists, negotiators, open-minded learners, willing to cross party, culture and national lines with me?

Crotchety Older People

September 2, 2019

My kitchen has two sets of silver, one of my choosing the other inherited. They live one above the other in their respective drawers. Is it so hard to sort them into their proper slots? As I do the task not done by others in my household, I recognize that my irritation is out of proportion to the amount of time the task takes and pause to ask myself, why am I wasting energy being angry? 

My “day job” is full of constant and multiple deadlines, with extra “24 hour” ones thrown in randomly, on a daily basis. I used to pride myself on handling them all promptly but lately I’m resenting, and exhausted by the relentless demands and lack of freedom to schedule my days into some semblance of balance.

Familiar, sadly frequent and therefore now expected computer glitches make me increasingly angry, where I used to be resigned to their occurrence. 

My cat’s meowing insistence on being tended to NEOW, instead of drawing my attention to her empty water dish, just rouses in me a perverse determination to ignore “yet another demand on my time.”

What the heck? What’s going on? I don’t think of myself as someone so easily angered by meaningless, petty daily events. It certainly isn’t my goal or desire, to be angry! I know I’ve never been a laid back, “whatever” personality, but for most of my life I’ve been able to take changes and uncertainty in stride, adapting as necessary, especially to the demands of a career that has never been predictable. So why, of late, are those same demands so frustrating?

One of the accusations leveled at “older” workers is that they are inflexible and reluctant to adapt and change with changing conditions, new technology, or different performance expectations. It is mostly a myth, that charge. But I see a hint of truth behind it, if I consider my present dislike of the constant barrage of small procedural changes thrown at us weekly, sometimes daily, as my company incorporates a new data management system. Fortunately for the reputation of older employees, most of my coworkers are significantly younger, but they share my sense that it’s time the changes were put on hold and we were allowed to develop some routines and patterns that would permit us to complete our “on deadline” tasks without having to constantly resort to “cheat sheets” listing all the steps for each activity.

Work issues aside, there remains something bothersome to me about my level of irritation with minor disorder. It is so clearly “not worth the cost in energy drain” to become angry about spoons in the wrong slot! I don’t want my cat going without access to fresh water, and I used to be appreciative when she drew my attention to the empty bowl. What has changed?

The easy answer is too heavy a burden in the day job, and that certainly is a truth which I have already addressed with my supervisor. He has responded positively and my caseload is being reduced to the purported standard, after years of me carrying a significantly higher number of clients than we are “supposed” to be assigned. I am appreciative of the anticipated consequent reduction in work schedule from 50+ hour weeks to something more like the standard 40.

I don’t, however, think the easy answer is the “true” answer, since it is not the time needed to sort spoons that angered me, but the fact that others do not seem to respect my desire for order in my kitchen. One of my clients, who has an explosive anger problem, recently blew up over a misplaced measuring cup, accusing his worker of stealing it. I am fortunately not so irrational in my irritation, recognizing instead that something in me needs shifting. But what is that something?

Aha – the perception of older workers may in fact have a kernel of validity, if I acknowledge that the creaks and pains of an older body, which come and go unpredictably (or remain persistent, annoying, and unavoidable) make me/us more reliant on order and control in those areas where we have a small hope of it. If most aspects of a day are orderly, I can more easily handle the unpredictable. True for everyone, no matter the age, I believe. What age throws into the mix is an increase in unpredictable challenges to be handled, mostly arising from the wearing down of the body and an associated decline in physical capacity.

In the past 5 years I have developed an unpleasant response to barometric fluctuations – my bones hurt and I get ocular migraines. The visual distortion of the migraine usually only lasts about 15 minutes and, if I have to, I can continue working despite it, though doing so worsens the headache pain that comes after the sparkling light patterns have faded. Carrying on while in pain is a given for older bodies, but it does draw down one’s allotment of energy. With less “disposable capital” in the form of energy, spending any of it on organizing what someone else “should” have put right themselves can feel frustratingly wasteful of a precious resource.

My client reported that he spent over an hour going through everything in his kitchen, even checking inside the freezer, looking for the missing measuring cup. He was in the midst of making a pie and he had a second measuring cup available to use  – “I have one set for wet and one for dry measure. I don’t like to mix them up.” – but let his anger at the lack of order totally divert him from his project.

Without going to the irrational extremes that my elder client accepts as normal (“I have a great deal of anger and fight to control it”) I do see in myself, as I also grow older, a  parallel growing desire for what is around me to be consistent, in its place, orderly and reliable so that my daily ration of energy can be used most productively. Having to travel 85 miles in order to have a tech turn off an auto-sync feature in my laptop, costing me half a day of time needed to meet my work deadlines (and hence requiring that I work well into the evening playing catch-up) is a waste of my precious energy resource. I resent that waste. Why didn’t the techs programming my computer think about the limited bandwidth those of us working in rural areas have access to, and NOT program in an unnecessary auto-sync? 

I used to be resigned to the fact that techs living and working in New Mexico’s big urban center would not consider the restrictions facing the couple hundred of us in my job category working “in the boonies” when making their decisions. Now I am not so sanguine. I have, in this domain at least, clearly become a stereotypical crotchety older worker.

On my non-work days, I am productive – often highly so, provided the days are not overly pre-scheduled. Using my daily ration of energy according to my wishes of the moment works remarkably well. On this three day weekend, without feeling over tired, I have not only written an essay, cooked five meals, cleaned out the back of my car, done normal daily housework, finished reading two books, balanced three bank accounts, done the week’s grocery shopping, and organized my home office, but also had a half day outing to a spa in Santa Fe (still 85 miles away), a meal out at the home of friends, a two mile walk, and several online chats with friends. Oh, and napped twice. All that done, without any irritation or sense of exhaustion, because it was at my pace and sequenced as I chose.

Which would suggest that older workers only become crotchety when they are subjected to energy-drain in the context of scheduling/demands imposed by others. Give us what needs to be done in a structured way at the start of the day/week/month and leave us to get through it in our own way, and you will have a happy, productive and effective worker, no crotchets.

Oh, and do your own part correctly, please!

Foxes and Owls

September 23, 2018

I spent the past week in training to learn a new data/case management system being implemented by my employer. We were a mixed group of current employees and newly added imports from a former quasi-competitor, all of us working in care coordination as either first level case managers or second level supervisors. To simplify my referents here while maintaining a degree of anonymity for the companies I will refer to my employer group as the Owls and the newly integrating staff as the Foxes. Both groups previously provided services to Medicaid recipients under contracts with our state government. The Foxes contract was not renewed and its clients needed to change providers effective January 1 2019. In a negotiated arrangement, the entire caseload and some 300 employees were transferred into Owl as of September 1. The Fox staff thus has had to learn not only the case management system new to all of us, but also to adapt to the Owl corporate culture which is notably different from their own.

That difference in corporate cultures seems to me to be reflective of somewhat divisive differences in our wider society these days. It also seems linked to my observation of a worldwide and concerning repetition of a trend from the early 1930’s. Following the world wide repercussions of the 1929 stock market crash, economic differences between classes of societies in many countries became exaggerated. The relatively small number of economic “haves” were resented by the large number of economic “have not’s” in a fashion similar to the current anger of a large portion of U.S. society against the “1%” – or the 10% depending on which metric you prefer. Now, as then, reaction is taking the form of both scapegoating on some defined “other”, and a movement toward more authoritarian leaders. Recent election results in several countries suggest the phenomenon is not limited to the U.S. Resentment of immigrants, a rise in nationalism and parochial views, and growing intolerance of difference seems to mirror that experienced in the years before the outbreak of World War II.

The voices advocating “going high” are increasingly drowned out even on the so-called liberal side by strident demands for forceful counter measures. I do not have TV reception in my home by intent. Spending a week in a motel while at the training, I did turn on the set in my room one evening to watch the 6 PM news. I did not see the program through because I was so appalled by the viciousness of all the political ads peppered throughout the show. Not one presented a candidate’s platform, views, aims. Every single ad – all funded by political pacs, rather than individual campaigns – was an ugly, twisted and negative attack exaggeration of some opponent’s purported position. As little as I care to imitate anything in the conduct of our current president, I did find myself scolding the TV for “fake news” as I turned off the set.

Our instructor for my training week is now an upper level Owl manager with whom I have worked for five years. We started together and while I have chosen to remain a front line worker, she has advanced in well merited fashion to my supervisor, then my manager, and now up yet another level to program management. (I have 20 plus years of management in health care behind me and have less than no interest in ever again being responsible for anyone’s work product other than my own.) Holly did an outstanding job of both teaching the Fox staff the procedures we Owls follow to manage our cases, and teaching all of us how to get the work done in the new computer record system. Inevitably, usually in the question sessions, differences came out between how the Foxes had handled some of the work and the way they would now be expected to handle it as Owls. Many of the differences were minor tweaks to procedure (we were after all both subject to the same mandates in our State contracts) but some revealed a deeper difference in corporate culture which may well have contributed to the Owl’s State contract being renewed while the Fox contract was not.

The Owl company originated locally early in the last century. It has grown steadily and is now one of the largest employers in the state. Throughout, it has espoused and manifested a culture of open communication and of caring both for its clients and its staff. It is not perfect – no large business will ever be flawless – but it does consistently get high satisfaction ratings both from its customers and its staff. The Fox company is a regional branch of a major national corporation. It is continuing to do business in our state, just not any longer providing Medicaid managed care here. I have interacted with current and former Fox staff over several years, and learned much more about their operating culture during this past week of training.

What seems most salient to me as a difference between the two companies emerged in a lunchtime conversation I had with a Fox supervisor who was stressed by what seemed to him to be a conflict between what he had been told at the general orientation he had attended just two weeks prior to our training, and what Holly explained as a step in the Owl case assignment process. At issue was whether staff preferences for types of cases could/would be respected. In the general orientation, a presenter had stated that Owl management strive to enable employees to work in the areas for which they feel a passion and commitment. The supervisor heard this statement as supportive of Fox structure which allowed case managers to choose to handle only adult clients, or specialize in children; take on long term care cases or work only with clients needing links to physical health providers. Holly explained that Owl new case assignments are given on a round robin basis, and the case manager is expected to work with a variety of types of clients, with assistance from subject matter experts.

The supervisor could not reconcile what he heard as directly contradictory statements. Either case managers could specialize according to their preferences or they could not. Which was it to be?

I am aware of Owl company efforts to encourage staff to find their niche even as I work a caseload that includes members whose needs are quite far afield from my areas of expertise. I have not felt this to be a conflict because I know if I feel strongly enough that I am unsuited to managing a particular case I can discuss the issues with my supervisor, and either receive the necessary outside support or have the case transferred because it is in the best interests of the client to have a more knowledgeable coordinator to work with. I am also aware that an underlying expectation of Owl employees is that we will stretch and grow rather than stay locked in predetermined boxes doing only the same things over and over. And I have experienced the spirit of cooperation, interaction and helpfulness to one another that is a basic performance expectation in the Owl world.

Trying to explain to the Fox supervisor why I do not hear the two statements he cited as being in conflict, I suggested that he has been functioning in a “black and white” culture, with defined guidelines coming down from the national level and little if any room for discussion or interpretation. “Do it this way” because that is how it has been decided at corporate headquarters, where the responsibility for maintaining standards is held.  He agreed that was the essence of Fox corporate culture. I described Owl culture, by contrast, as a “rosy” culture where guidelines are more fluid. Our standards are clear and expectations communicated, but individuals are encouraged to take more responsibility for their own performance as they contribute to the group’s overall achievements. Flexibility, adaptation, change and growth are the norm for Owls. If those changes start to feel like they are coming too fast, we can speak up, be heard, and know that we will be offered support to adjust.

I suggested to the Fox supervisor that the challenge facing him was not to resolve a seeming contradiction in case assignment guidelines, but rather to shift from hearing things from a black and white mindset to hearing them in a rosy mentality. He thought for a few minutes and agreed that making that shift, and helping his supervisees to do so, would be a big part of his new responsibilities.

What does this employment environment discussion have to do with the near century old cycle of political movements with which I began? For me, Fox culture mirrors the have/have not, missing middle ground rigidity and authoritarian patterns that relieve individuals of personal responsibility but which almost inevitably lead to conflict and war. Owl culture seems to embody a more interactive and democratic model that demands flexibility and willingness to change, as well as taking personal responsibility for one’s actions, but offers a road to negotiated settlement of disputes.

Not everyone is comfortable within Owl culture. Employees resign because they need a more clearly structured environment, with very specific duties that they know they can complete. Or because they are unwilling to put in the overtime sometimes required, or to keep adapting to procedure changes implemented in an effort to further enhance customer experience. I can relate to their frustrations with Owl culture. I understand their need for more control as an extension of my own unwillingness to be promoted to a supervisor or manager role because I want to “only be responsible for my own work product.”

Despite that preference of mine, I know I would not last in a Fox corporate culture. I don’t take well to a highly structured, “my way or the highway” environment. I value the give and take, openness-to-suggestions approach that I have experienced as an Owl. Which is why I labeled the environment a rosy one, rather than the traditional gray  contrast with Fox black and white.

What I don’t know is how to bridge the divide between the two cultures.

The Fox supervisor was oriented to changing his own view. “I’m grateful to have a job instead of being out of one at my age.” He said he has been encouraging that attitude of gratitude in his peers, many of whom were finding it hard to accept their sudden transfer of employer coming after 9 months of uncertainty about Fox renewing its State contract. Over the next months, we will see who can adapt and who decides to leave and seek different employment. Those who remain will obviously be those who can accept, perhaps even welcome, the change of culture. Those who leave will seek the culture they prefer, and for their sake I hope they find it.

Can a third generation coal miner adapt to building solar panels? How do we help a worker on an auto assembly line feel comfortable living in a different state and manufacturing wind turbines? What steps have not been taken as/when they should have, to facilitate maintaining a middle between the 10% and the rest of us? As some of us continue to push for environmental protections, more equitable sharing of resources and social supports, and genuine equality of opportunity, how do we facilitate transitions for those who see themselves losing out in the change?

We are not all Owls. Our societies need Foxes, and need to include them in determining how there can be a place for them to feel productive and important., working alongside Owls. Otherwise, I see more and more countries torn by internal strife, and society as a whole repeating the century cycle ending, God forbid, in a World War III.

Old, New, Newer and Older

September 2, 2018

I think I have the beginning of an understanding of the stereotype of older people, particularly older workers, as rigid and inflexible. Not saying the stereotype is valid, but that I am seeing in myself some qualities of resistance to change that could, if taken to an extreme, become a rigidity not conducive to continued employment.

“If it ain’t broke, don’t fix it” is only one expression of a mindset that I recognize can be attributed to older people, older workers, including myself. “Been there, done that, don’t need to do it again to know it doesn’t work well” is another. As is the certitude that having explored a variety of ways to complete a task over years of  trial and error, and settled on the best alternative for myself, I am unlikely to welcome the suggestion that I shift to a different option.

This preference for patterned behavior shows in the sequence with which I complete member assessments for my work, and the place I like to keep the salt shaker by the stove in my kitchen. Not that I can’t do the work in a different order, or find the salt when I need it after my husband has left it where he last used it, but I know I am more efficient and sure of the outcome if many small bits of my daily life follow the consistent, established routine.

I don’t think that’s a preference unique to older people. Though I’ve lived amid accumulations of things in relatively small spaces most of my adult life, I’ve nonetheless kept an order to the piles and know exactly where to lay my hands on whatever I need.  And I periodically go through the stacks and discard or give away. Rather it seems to me that one of the benefits of growing older is having had the time and experience to understand the value in routine, consistency, and a personal sense of order and rightness to how things should be done.

Which isn’t to say that I refuse to change. My life has been mostly about change these past 6-7 years. New work, new marriage, new friendships, new style of cooking, new patterns everywhere I look.  And now a whole new database system being introduced at work that I have embraced to the point of volunteering for the work group implementing the transition and will be serving as one of the “go to” mentors for my coworkers when they have questions about how to function after “go live” in October.

I do see, however, that I am inclined to notice what the new system will not do as well as the old, or to identify likely points of friction for myself in adapting to the new process requirements . This attitude is in contrast to (mostly all much younger than I) management’s persistent, cheer-leading enthusiasm for how the new system will solve all the problems we have had with the old one. I do see advantages to the change – but I also see disadvantages, as well as the load of work for each of us getting our caseload records switched over.

One apparent benefit to the new system is the way it tracks mandatory contacts and schedules for the worker, so that deadlines are much less likely to be missed. For many of my coworkers this structure seems beneficial. Never having had a problem with keeping track of and organizing my workload, to me it felt like objectionable micromanagement until I understood the system well enough to know how to address the “to do” list in a way that gives me back my sense of being the one to control my workload.

The older-person me first perceived the objection. A younger-person me (as I usually experience myself) understood that I needed to learn enough about the new system (cooking style, living arrangements, income sources) to adapt its methods to my needs and also to adapt myself to its structure. Which is what reducing the stress of change is all about. Adaptation.

If living long has taught us anything at all, it must be that life is inevitably about change and adaptation. Failure to change and adapt is, essentially, death. Maybe not instantaneous, but certain.  Most interviews with people who have exceeded normal lifespan expectations include mention of continuing to engage with life interests and learning, continuing to seek new stimulation even if the level or extent of options is reduced by physical frailty.

The most productive workplaces, then – indeed the most productive communities, groups, social organizations – would seem to be those that have recognized the importance of balancing the energy and enthusiasm usually associated with younger people against the wisdom of experience offered by older participants. In simpler societies, even in our U.S. culture not so very long ago, that value was recognized and respected.

Is it just my jaundiced old lady view, or am I accurately seeing yet another exacerbation of polarization in U.S. society, and a deepening divide between young and old, each group believing for example the scare headlines about cost of, loss of, social programs and a resultant mistaken belief that here again we are faced with “us” against “them.”  

My still young mental self, the part of me that embraces change and declares itself ready to adapt as necessary, is seeking to find commonalities between generations, and encourage the valuable cross-pollination of ideas that benefit us all, just as it has been ready to learn the new work database system, simultaneously appreciating its benefits and questioning how we will manage its shortcomings.  My older self can be heard repeating the voice of the 70 something protester against the effort to impose a Muslim ban (and the broader reintroduction of blatant discrimination that many of us fought against in the 60’s and 70’s), “Didn’t think I’d have to be here protesting this yet again.”

Another adage, about those who do not learn from history being condemned to repeat it, comes to mind. Unfortunately, on a societal level, the unpleasant repetition also imposes its negative effects on those who have learned the lessons and done their best to prevent the country from falling back into old ways. Living long enough to see this cycle around and back again becomes both a blessing and a curse, an opportunity to teach but only if there is someone ready to listen and learn.

It has never been different. I am reminded, almost too frequently these days, of the translation of a tablet excavated from the ruins of a Greek village, in which a father lamented the laziness and reluctance to work of his teenage son.  The writer who shared that tidbit of information concluded, as I will here, “the more things change, the more they stay the same.”

I therefore do my best to detach, discern where balance can be found, place  my attention on those things that matter in the long run, and cultivate an attitude of patient acceptance, doing what I can where I see myself able to be effective, and letting the rest slide by.  

“I am here. I am alive. I am trying.That is enough.”

Changing Direction

April 7, 2018

With a frequency perhaps greater than experienced by some of my peers, I come to a point in whatever I am doing professionally that is not burnout, but close to boredom. When the challenge of mastering a line of work wears off, I find myself looking around for what to do next or differently. Over the years, that point has come in conjunction with other changes in my life circumstances, enabling me to shift from education research to paralegal, program manager in state government to college psychology teacher, home health manager to trainer to care coordinator with an MCO. Along the way i’ve had a private practice as a licensed mental health counselor, become a CPR instructor, written (but not published) three books, published 4 years of weekly columns in local newspapers and sold my jewelry designs at craft fairs. I’ve also plastered houses, laid flagstone floors, raised various animals for food, and at one point was making 40 loaves of bread a week by hand, for sale to an established list of customers.

The position I’ve held longest was as regional manager of a home health agency. I was simultaneously a case manager for one of the Medicaid programs the agency served. It still amazes me that I kept at it for more than 12 years, the second time around (I built the branch for 5 years, left for three, then accepted the urgent request to rejoin the agency.) That second twelve year period was a lesson in endurance, and set me a challenge of finding new ways to engage in order to keep my interest intact. It also exhausted my willingness to be “in charge” of anyone else’s performance.

My present employment meets virtually all my recognized requirements, enabling me to continue with full time work at an age where most of my peers have retired. I work from home, I am engaged one on one with clients, I am not subject to onerous supervision so long as I complete my work by the required deadlines, and I can set my own schedule within the broad guidelines of being “at work” the common Monday to Friday week. I’ve been able to participate in pilot studies of new technology and had my recommendations welcomed, for the new database support system being developed. I’ve been satisfied with the work for more than 4 years, and expect to continue with it for several more  – but I also recognize I’ve come to another of those “it’s getting to be same old same old” points.

I have read the many studies that stress the importance of pursuing a passion into one’s older years to support the retention of health and to encourage enjoyment of later life. From my early childhood, I have carried within me an awareness that I am fated to be long lived.  My relatively recent assumption of new family responsibilities gives added importance to being productive and engaged through those years.

Most of my choices of employment so far have been limited by my decision to respect requirements imposed by others in my life. When I would, for example, have sought work outside the U.S., I did not feel free to pick up and go. There are similar constraints now on my choices, though not anyone telling me I cannot do whatever it is I decide I want to pursue.

Instead, my challenge is to identify what might catch and keep my interest for a long enough period to see me through my remaining years. Several friends from whom I’ve solicited input have posed questions to help me.

a. “Is there something you’ve always wanted to do but the time wasn’t right?”

b. “What does your spiritual path tell you about how to move onward?”

c. “What floats your boat?”

I’ve also been gifted with observations from those who know me well.

d. “You come alive in the classroom, or any teaching setting.”

e. “For you I sense that the answer lies in one on one relationships.”

f. “You are uniquely skilled at channeling your spiritual awareness in ways that benefit others.”

My spiritual Teacher instructs that, to implement a new direction, I should not get too specific. Better to create a framework and then be patient and let the Master fill in the details. That is essentially how I landed in my present employment, after 18 months of searching and applying for whatever became available. So I am now seeking to identify the elements of the new framework. I already know they include at least the following:

  1. Something I can prepare for while still employed in my present job
  2. Something that in one way or another involves teaching
  3. Something that gives me the opportunity to travel, though not necessarily requiring that I live for an extended time elsewhere – I really do like living in northern New Mexico!
  4. Something that stretches my mind, requires me to learn a new skill, or significantly deepen my understanding of a topic I’ve studied
  5. Something that lies within my current physical capacities and can be continued if/as these slowly diminish with age

More than a hobby, but not such a new career as to require years of study to make the switch.

I’m mostly pleased that the question “what have you always wanted to do but not been able to?” doesn’t seem to have an answer. Pleased because I recognize that I have in fact done most of the things I really wanted to, slightly dismayed because I am not helped now with any nudges towards my next steps.

Whatever emerges as my eventual new passion, the process of seeking it has already brought benefits. Where I had been thinking that most of my choices have been constrained and limited by others, I now recognize that at the important points I have pushed through obstacles and gone for what I wanted. Just a few examples include: finding a way to continue horseback riding while living in the heart of Paris, making my way to New Mexico despite strong parental opposition, committing to relationships that have enabled my growth despite societal pressure to avoid them, and not letting lack of formal training in an area keep me from taking on work in that discipline.

Asked in a survey of alumni from my college what was the greatest benefit of my Swarthmore education, I answered immediately that it taught me how to learn anything I wished to. It taught me to think. It gave me the opportunity to experience accomplishment and to know that I have a good mind I can use to master any subject I wish to learn.

That mind will have its role implementing the details of whatever new direction my life takes. Mind will have to wait, however, until my heart, spirit, Soul perceives the direction the Master will prepare for me. And the ego-I must wait patiently for the frame outlined above to have its details filled in by a Soul much wiser than the most highly trained mind.

In the meantime, today was a sunny spring day and perfect for a trip to Santa Fe to do errands and to take a walk up Canyon Road. To everything its appointed time.

Baraka Bashad, may the Blessings Be.

Building a Better Habit

March 4, 2018

Both Musings from a Tangled Mind and Time Goes By writers occasionally start a post by announcing they are going to rant, the latter under the heading of Crabby Old Lady as the writer. I don’t recall having posted a rant before, and I don’t have an “alter” to credit as being the complainer. It’s just me, out of reflective mode and full force into objecting to conditions imposed by a combination of circumstances and thoughtless behavior.

I recognize that, in the larger view, what I find objectionable is minor, especially when compared to:

  • ongoing abuse by ICE
  • hideously frequent massacres of school children in the U.S.
  • kidnapping, rape  and enslavement of children and teenage girls in many locations around the world
  • dire poverty and lack of health care that is pervasive.

So many ills one cannot begin to encompass them all, let alone respond.

Maybe that’s why I feel able to post this rant – it is one that can be responded to by individuals, one here and one there, accumulating into a movement toward greater civility from which we will all benefit.

I already know that my feelings are shared by some of my age-mates, and I have read of the “expert” advice to parents to impose discipline on their children with regard to … banning cell phones at the dinner table, but that is only a small piece of the problem. Cell phones have, to my mind, magnified both positive and negative behaviors and are, mistakenly, made the target of praise and blame that belongs more properly to the users of those cell phones.

Hmm – I hear how that statement could be thought to echo ones by NRA supporters, about guns not being the problem when people are killed. I need to state clearly that my position is that, where human behavior is not well controlled, the tools for expressing that behavior – when it is harmful – MUST be controlled. Guns MUST NOT BE AVAILABLE to people who have not been proven to be able to handle them responsibly.

And cell phones should not be always available to people who misuse them. We then need to define what misuse means, which gets back to the underlying values and conduct which are the true target of my rant. Governments wishing to control and suppress freedom of citizens define misuse as any action that shows the government in an unflattering way. In those circumstances, using a phone to show the world pictures of torture and abuse makes the phone a tool supporting human rights. Uploading and posting a snuff video makes the phone a tool of pornography and human degradation. Cutting off ability to access the Internet and post pictures becomes either a step towards suppression of rights (as in Cameroon where the English-speaking regions are being systematically cut off from the world by a government in denial of the legitimacy of the regions’ grievances), or a step towards increased respect for human dignity (when sites regulate and bar degrading or abusive posts).

Hmm, I didn’t intend to get so much into a “big picture” analysis of the issue that is bothering me. But I guess it’s unavoidable, since my small issue is ultimately also a question of competing values, and what actions do or do not support dignity and respect for individuals.

Circumstances have forced me to tolerate a degree of uncertainty, of hanging around and waiting, and of being constantly interrupted that I am unable to experience as anything other than profound disrespect. Understanding the reasons for the experience has slightly mitigated my anger, and helped me to minimize directing it at an inappropriate target – but I remain angry. I suspect precisely because my little issue is not , as writing this essay is revealing to me, readily separated from the big picture abuses of individual, group and government actions that show  disdain for basic human rights.

If you say you will call me in an hour, call me in an hour. If you aren’t sure you’ll be able to call, tell me you aren’t sure you’ll be able to call. If you reach me, keep your attention on me, talk to me, listen to me – and if something comes up on your end of the call that requires your attention, either postpone it until we’re done, or take a moment to tell me you have to end the call and say goodbye. DO NOT just turn away and deal with the other issue without any explanation, leaving me talking to empty air, or hanging on the line not knowing what has occurred or how long you’ll be distracted. And if, as has been the case for me lately, making a connection is difficult then when one is finally achieved, give it priority. Otherwise you must want me to believe you really don’t much care whether we are in touch or not.

Okay, ego, you’ve had your say. Now recognize that you are not all that important. If I, the true I that is Soul, am in charge and living fully in the present moment, then whatever anyone else is or is not doing is irrelevant. You are not keeping me hanging, waiting – I am allowing you to do so. I can hang up the phone, keep the connection open and spend the time in contemplation, or choose to get angry at what feels like disrespect.

What I don’t have an answer for, is why that last emotional response is so powerful and hard to set aside in favor of one of the other more pleasant and healthful responses. Or more truthfully, I do know why – long habit and indoctrinated learning. I do not know as clearly why I continue to persist with a habit I don’t like, and wish to be rid of.

My spiritual teacher instructs that if you want a habit to fade, take your attention off it. Attention is food, and giving something attention encourages it to grow. I see that readily enough in others, and I recognize it in myself in this instance. I do hope that writing out the irritation will prove to be a means of separating myself from it and not a form of enhancing my attention to this grievance. The fact that I have already set it into the context of a broader values issue encourages me to think the separation is beneficial.

And in the way that shows me that I am graced, no sooner had I completed this analysis than a call I had been waiting for arrived.

Now, as to the troubles of the world filling that bigger picture with so much ugly news, it would seem a similar answer is available, and has been touted here and there but never adequately implemented. Give attention to the good, kind, caring things people do instead of the vicious and ugly ones. Find the Schindlers in today’s troubled world and broadcast their positive efforts. Do as one parent of a murdered school child requested – never again mention the name of the shooter. Instead speak often of those who rescued or saved their classmates and students, making those names known world wide.

Just as negative emotions grab my attention from a habit that has been hard for me to break, negative actions grab world attention in an equally rigid habit pattern. But as I, and others, one individual and one habit at a time, break the patterns by shifting our attention, so too we should be able to cumulatively shift attention on the broader issues, “accentuating the positive, eliminating the negative” and moving ourselves away from violence and hatred, towards mutual respect and greater harmony.

Baraka Bashad, may these blessings be.

 

Quiet Blessings

February 25, 2018

Exhausted, coming home from several hours spent on a family intervention, being a mediator for parents, their older-teen daughter, and the couple who have taken the daughter in since she ran away from home and reported her parents to youth services. So much anger, so much pain, so much misunderstanding, a microcosm of the macrocosm of mistrust, fear and hatred reflected in the barrage of daily news thrown at us.

I couldn’t decide what would best restore me. Were my husband at home, talking with him would rapidly help re regain balance. But he is not only not at home, he is not in the country and not in a place where the “wonders of modern technology” are sufficient to ensure communication. Had I an “inside dog” companion, I know from past experience a Scottie or Shih Tzu cuddle would also restore me. But I only have an assertive excellent outside guard Akita who does not do cuddle. Jump up on me, demand treats, fiercely protect me and our herd from predators, horses, neighbors working in their fields – all those she barks away with determination. I appreciate her for her skills. They do not easily restore me to a place of rightness in my world.

It as become apparent that one of the best benefits I derive from my marriage is the easy, quiet togetherness of evenings spent with my husband, he studying and me reading or writing. Not many words exchanged, just a restful companionship. With most everyone else in my vicinity, whether clients or acquaintances, I have to be “on” in some fashion, engaged, accommodating to their level of energy, finding topics of conversation when I would prefer to not have to think.

Why do we make it so hard on each other, to just “be”?

What finally brought me ease was an Andrew Wyeth painting posted on Facebook by Leslie Mason. Copied from I Require Art, the picture entitled Off at Sea is of an empty bench before a window with a view of distant clouds, mostly shades of white. I saw in it the welcoming silence of a Quaker Meeting about to begin, and immediately settled into an inner contemplation focused on all the quiet blessings in my personal life.

No, I’m not going to enumerate them here. Instead I encourage you to seek out your own. They are often tucked into corners, small and easily overlooked. Many different prescriptions have been offered in recent days for the ugly violence that permeates not just our culture in the US, but too many others in the world. My background is Jewish and members of my extended family perished in the Holocaust. I do not think it right to criticize an Olympic  skater for using the Schindler’s List score to perform to, just because she is German. Did anyone inquire if perhaps she is also Jewish? Or wanted to honor those who did what they could to oppose the horror unleashed by Nazism? Have we become so conditioned to intolerance and rejection that we are unable to allow a dancer to interpret a beautiful piece of music, only because of her nationality?

None of the prescriptions for preventing recurrence of types of violence featured idaily n the headlines seem to me to be directed toward reducing tensions. Instead they fall  mostly in the “meet violence with violence” category, or they cast blame on all adherents of a differing viewpoint regardless of the moderated, mediated, seeking to meet in the middle tone with which those viewpoints are offered.

Which brings me back to the unhappy family mediation effort I engaged in today. No one wanted to, seemed willing to, consider finding common ground. Each participant was totally vested in being right, and justifying their every outrageous action by some equally outrageous behavior on “the other side.” I was only able to suggest a mild disengagement, a cooling off period, with severely limited interaction, in hopes that the high emotion level could thus be brought down to a more manageable level.

Scientists are discovering that our brains are permanently altered by extensive amounts of “screen time”, most of that spent on social media. I haven’t yet read through the details of the studies, but I will not be surprised to learn that the alteration pushes us toward requiring ever greater levels of drama and stimulation, in order to feel engaged. The unavoidable result is that what was once outrageous is now commonplace, catching our attention for a few days, at most a week, and then fading away, needing to be replaced by something yet more fear or anger inducing. We seem to have forgotten, as a species, how to value calmness, serenity, satisfaction, balance, centeredness, peace.

I am very aware that, were I younger, living in only slightly different circumstances, more engaged with social media, I might well have gone from the mediation to a bar, seeking noise and loud music, alcohol and high energy to replenish the depletion I felt. I can envision how that sort of ‘cranking it up’ could seem appealing. But I do not see how that response can be beneficial in a larger sense, since it seems only to tilt the emotional turmoil meter ever farther to an extreme.

I know I am not the only one to feel that pushing to the extreme in so many dimensions of life is dangerous, threatening an entire spectrum from individual well-being to the functioning of our national democracy. I am also not the only voice speaking out for moderation, balance, a cooling off period, some healthy silence. A recent post by Neodivergent Rebel discusses several aspects of modern office space/work conditions that are difficult for those with unique neurological functioning to manage. All these “innovations” strike me as quite intolerable. Open office space – i.e. cubbies in a huge tank of a room – super bright neons instead of natural light, frequent reassignment of desk space, pop meetings rather than scheduled ones… A la Snoopy, my response is Arrrrrgh!

Just as generations of younger people require ever louder volume at the movies to compensate for their hearing lost to blasting music, apparently generations of over-stimulated brains require more and more arousal to  feel at ease, and hyper-emotionalism is the new norm.

World wide? Or just in the West, and in those countries (so many of them now) subjected to the constant stress of warring factions, religious persecution, ethnic cleansing? Why is the trend toward agitation, unrest, dis-ease, noise and disruption spreading so widely?

What will it take for Bhutan to lead the way to more places monitoring gross national happiness?

I have no answers for anyone but myself. For me, now, it is to sit in contemplation of Off at Sea, while I review the quiet blessings of my life.

(I tried to get a copy of the picture uploaded here but can’t seem to manage it, due to my unfamiliarity with the functioning of the Chromebook I’m still learning to use. You’ll have to Google it. Sorry!)

 

Moving Forward

June 11, 2017

If I were required to give a theme to my present set of priorities, it would be what I’ve taken as the title of this post – moving forward. Not necessarily by conscious choice, and not without some rather bumpy road to traverse. Rather, recognizing that the bumps are jostling my state of equilibrium and pushing it towards a new place, way of perceiving/being.

Not coincidentally, this is my marriage anniversary period, and also the start of a new way, for me, of accessing the “larger world” of technology, Internet, etc. Coming from a weekend MasterPath seminar with my spiritual teacher into a dramatic challenge, on Monday, of the theft of my purse, with driver’s license, credit cards and phone necessitated an immediate implementation of the lessons reinforced on Sunday. Regaining the critical items – driver’s license and phone – by Wednesday, through the attentiveness and caring of three strangers, demonstrated to me how protected I am from any serious harm.  Experiencing also the thoughtless and even ugly corporate responses of Walmart, MVD and La Quinta has pointed me toward engagement with “speaking Truth to power” that I have avoided in recent years. Moving forward in this arena means being clear in my intention, such that there is no anger in my communication. I’m not out to force changes that somehow “put things right”, only to point out clearly the values which are being trashed by blind corporate policy. If changes result, find. If they do not, so be it. I’m not attached to the outcome, only to the truth.

Being without my phone for most of a week was enlightening. I was made tangibly aware of the extent to which I have come to rely on it for access to news, as well as for the distracting pastime of playing various solitaire game. I already knew that I needed better access to email and various internet sites – including this one – and that I would have to get some sort of replacement for the recently deceased laptop I had been using. Without really any research, I went to Best Buy and came out with a Chromebook. It fits my financial limitations, and seems to actually fit my needs well, if I can just figure out how it works! Being old school and accustomed to printed materials, I feel the lack of a manual to teach me how to use such a different device. It helps that I’ve decided it’s about half way between a smart phone and a laptop. At least I have a frame of reference for thinking my way through accomplishing necessary functions. I have not yet figured out how to print a web page, if that is even possible? Yes, I know I can access manual sections on line, and will have to do so for the time being. And I can also use my husband’s computer (when he’s not busy on it) to find and print the manual. So why do those options feel unsatisfactory? Obviously, because they represent yet another way in which I am being pushed to move forward, away from familiar methods of doing things and onward into the new world order.

Caring without being attached, trusting without fear of being misled, speaking out without anger or other negative emotions, communicating clearly but without engagement with results… all avenues for moving forward into yet another new way of being, implementing yet another level of the fascinating path of spiritual evolution.

Thanks be.

 


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